Q1:Why choose us?
A: Our factory supplies favorable price along with design – production – delivery which gives you one stop solution.
Q2:Can I get a sample for product?
A:We are honored to provide you with a simple sample, however, as for the customized products, we are concerned that we cannot provide free samples.
Q3:What about the lead time?
A:Sample needs just about 7 days, mass production time needs 1-2 weeks.
Q4:Do you have any MOQ limit for products order?
A: The MOQ for each product category is negotiated individually, for samples checking is available.
Q5:How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea.It usually takes more than 15 days to arrive.
Q6:How to proceed an order for products?
A: Firstly,let us know your requirements or application.
Secondly,We quote according to your requirements or our suggestions.
Thirdly,customer confirms the samples and places deposit for formal order.
Fourthly,We arrange the production.
Q7:Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8:Do you offer guarantee for the products?
A: Yes,we offer 1-3 years warranty to our products depending on the product category.
Q9:How to deal with the faulty?
A: Firstly,Our products are produced in strict quality control system .
Secondly,during the guarantee period, we will send new product with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
